Returns & Exchanges
At Handicraft, we take pride in the artisanal quality of our home goods and want you to be completely satisfied with your purchase. If your unique item isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return.
Pack with Care
Place the item in its original packaging with all tags attached to ensure the handcrafted materials are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing